All Kim Ludlow wished was a solution to a query in regards to the new water line in her reworked Timbergrove dwelling.
Andrew Adams, the proprietor of Covington Signature Houses, ended up giving Ludlow and her household 4 hours of his time throughout a crippling winter storm. He helped them warmth their dwelling and their water pipes, after which he saved the pet fishes owned by Ludlow’s 6-year-old son, Hyperlink.
Ludlow stated she known as Adams at about 10 a.m. Tuesday, at which level she had been with out energy for the higher a part of 24 hours because the Houston area coped with an arctic blast that introduced snow, ice and sustained freezing temperatures. Inside about an hour he had pushed from his dwelling in Sugar Land and introduced a generator, which he hooked as much as the Ludlows’ furnace and later to Hyperlink’s fish tank – so Darwin, Fin and Nemo may heat up as effectively.
“You hear all these horror tales about contractors. You don’t anticipate them to be very nice folks,” Ludlow stated. “He’s only a very nice particular person. It was simply actually considerate what he did.”
Adams, who had accomplished work on the Ludlows’ dwelling through the summer season, stated he already was planning to drive to the Larger Heights to verify on some ongoing tasks he has within the space. He additionally stopped by the houses of two different purchasers, within the Memorial and West Houston areas, to assist warmth their homes earlier than making his approach again to Fort Bend County.
The previous Oak Forest resident stated he and his firm, which builds and remodels houses within the Heights space in addition to Backyard Oaks and Oak Forest, pleasure themselves on constructing relationships with purchasers and sustaining contact with them after their work is full. Covington Signature Houses is a multiple-year winner of The Chief’s annual Readers’ Alternative Awards for Greatest Developer and Greatest Customized Residence Builder.
“We’re a 100% referral enterprise,” Adams stated. “We have now no enterprise with out purchasers referring us to their family and friends. By the point we’re by constructing a home for a consumer, they’re extra household than they’re purchasers. We’re near our purchasers.”
Adams stated serving to fellow Houstonians in want is also “simply the best factor to do,” particularly in instances of disaster. He stated he would have volunteered to assist the Ludlow household even when they hadn’t carried out enterprise with them.
“They’re good folks, good younger folks with a younger household,” Adams stated. “I couldn’t see them freezing of their home once I had a approach to assist them.”
Ludlow stated Wednesday that Adams’ help in the future earlier had helped hold their water pipes from freezing. The household’s water stress was low, she stated, however water was flowing.
Their energy additionally was restored Wednesday.
“And the fish are nonetheless alive,” Ludlow stated. “(Adams) saved my son’s fish, which was very candy.”